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Frequently Asked Questions
We might have a quick answer for you below, if not that's fine too, drop us a message above!
Which subject should I select?
If you have any feedback for us regarding our products and services, we're always looking to listen and learn from our customers!
General Questions: If you have anything at all you want to ask us in relation to our products and how we do things.
My Order: Any queries about your order.
Returns: If you wish to return your unused order and it is within your 30 day window OR your product is damaged.
Marketing & PR: If you want to get in touch with us regarding marketing and public relations.
Other: All other queries that do not fit into the other subject titles.
When can I expect a reply?
You can expect a reply from us within 24 hours, depending upon the complexity of the issue this can vary slightly.
Typically, we will have things all sorted out for you and a resolution ready in only 48 hours!
What if I want to return or exchange?
Simply go to our Returns & Exchanges Portal
